Privacy Policy

Last Update Date: 29/12/2023

This Privacy Policy describes how Tails & Coffee ("Tails & Coffee", "we", "us" or "our") collects, uses, and shares information about you when you visit our website www.tailsandcoffee.com (the "Site") or use our mobile applications (together with the Site, the "Services"). Please read this Privacy Policy carefully.

Information We Collect

We collect information about you directly from you and automatically through your use of the Services.

Information We Collect Directly From You: The information we collect from you depends on how you use our Services. We collect information directly from you when you create an account, make a purchase, contact us with inquiries, request information from us, post user content, or otherwise interact with the Services. This information may include:

• Contact details such as name, email address, phone number, and mailing address
• Payment information such as credit card number and billing address
• Account login credentials such as username and password
• Profile information such as account settings and preferences
• Communications with us such as emails and customer support tickets

Information We Collect Automatically: We also automatically collect information about you through your use of the Services. This information may include:

• Device information such as operating system, hardware and software versions, device identifiers, and mobile network information
• Usage information such as clicks, views, searches, and pages visited
• Location information such as IP address and coarse location data
• Cookies and similar technologies that uniquely identify your browser or device

Use of Information

We use the information we collect for purposes such as:

• Providing, maintaining, and improving the Services
• Processing orders and transactions
• Responding to your requests, questions and concerns
• Sending administrative information, offers, and service-related announcements
• Preventing and addressing fraud, violations, security, or technical issues
• Conducting research and analysis of our Services

Sharing of Information

We do not share your personal information except in limited circumstances:

• With service providers to enable them to provide services to us, such as payment processing, order fulfillment, information technology, and customer service.
• To complete a merger, acquisition, or sale of our company assets.
• To comply with the law, enforce our policies, or protect our rights and the rights of others.
• With your consent.

We also share aggregated or de-identified information that cannot identify you.

Security

We implement technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your information.

Your Rights

You may review, correct, update, and delete your personal information through your account settings page. You may also object to certain uses of your information by contacting us. Additional privacy rights may be available to you based on your location. We will honor your rights under applicable data protection laws.

Changes to this Policy

We may occasionally update this Privacy Policy. When we do, we will revise the "Last Updated" date above. We recommend you periodically review this Privacy Policy to stay up to date on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tailsandcoffee.com.

 

Last Update Date: 29/12/2023