Description
x- Our Nylon Rope is a versatile accessory suitable for various dog activities, including training, outdoor adventures, and tie-outs.
- Made with durable nylon material, the rope withstands daily wear and tear, ensuring longevity and reliability.
- Whether for training sessions, outdoor adventures, or as a tie-out, this rope offers a reliable and secure solution for dog owners.
- The length and thickness of the rope provide easy handling, making it convenient for pet parents during various activities.
- Designed for a comfortable grip, this nylon rope ensures that pet parents can handle it with ease during walks, training, or other interactions with their dogs.
Additional Information
xThe leash features a 360-degree swivel snap, preventing the rope from wrapping and ensuring it remains untangled no matter how your dog moves. Say goodbye to the hassle of untwisting the lead during walks.
Enjoy trouble-free walks with your dog, thanks to the innovative design that prevents twisting and tangling of the leash
The leash is equipped with an extra soft and comfortable handle, providing protection for your hands even during the strongest tugs and pulls.
The padded handle not only ensures comfort but also gives you excellent control ability, enhancing the overall walking experience with your dog
Parent Guide
xColor May Slightly Vary from that shown in the picture
Return & Refund Policy
xThis policy applies to customers of Tails & Coffee who purchase products through our website or mobile app.
Cancelling Orders
To cancel unshipped orders, go to My Orders and select Cancel, or email hello@tailsncoffee.com. You can refuse delivery for shipped orders.
Returning or Exchanging Items
Contact us within 7 days if your item is damaged, defective, incorrect, or lost in transit, and we will assess the situation. Different products have different return policies stated on their product page - read these carefully as they may differ from this general policy.
To return or exchange, email hello@tailsncoffee.com or call +91 9205553533. Items must be unused with tags and original packaging. Open food packets cannot be returned. All accessories must be included. Sale items are not eligible for return.
If approved, you will receive a refund confirmation within 48 hours. Refunds only apply to product cost, not shipping fees.
Refund Method
We will refund via the original payment method once we receive and inspect the return. This usually takes 2-3 business days after receiving the item.
Shipping Fees
You are responsible for return shipping costs unless the return is due to our error. We do not refund original shipping fees for items returned due to buyer error.
Exchanges
If you would prefer an exchange, please mention this upon initiating your return. We will send the replacement once we have received and verified the return.
Damaged or Defective Items
Please notify us within 24 hours if you receive a damaged or defective item. We will provide a prepaid return label and replace damaged items at no extra cost.
Sale and Clearance Items
Discount, promotional, and clearance items are non-refundable. We make occasional exceptions if there is a product defect.
Contact Us
If you have any questions, please contact:
Tails & Coffee House No- 453, Sector 31,
Gurugram, Haryana 122001
Email: info@tailsandcoffee.com
Phone: +91 9205553533
Shipping & Delivery Policy
xThis Shipping and Delivery Policy applies to customers of Tails & Coffee who purchase products through our website www.tailsandcoffee.com or mobile app.
Delivery Process
Upon placing an order, we will process it and inspect the products to ensure quality. The order will then be packed and handed to our delivery partner for prompt delivery.
Product Packaging
We pack products in corrugated boxes or courier bags with additional filling to prevent damage. Please refer to our Returns Policy if you receive damaged items.
Shipping Locations
We deliver across India.
Order Tracking
You can track your order status by clicking "My Orders" on our website or app.
Estimated Shipping Time
We dispatch most orders within 1 business day.
Multiple Shipments
If you order multiple products, your order may be shipped in separate parts.
Shipping Charges
Orders over Rs. 500 qualify for free shipping. Orders under Rs. 500 incur a shipping fee of Rs. 69. This fee is non-refundable for returned orders originally under Rs. 500.
Disputes
Any disputes arising from this policy will be dealt with exclusively by the competent courts in Gurugram, to the exclusion of other courts.
Arbitration
If disputes cannot be resolved amicably, arbitration will be conducted in Gurugram per the Arbitration and Conciliation Act, 1996. Indian law will govern proceedings.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Tails & Coffee House No- 453, Sector 31,
Gurugram, Haryana 122001
Email: info@tailsandcoffee.com
Phone: +91 9205553533
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